Information for respondents

Privacy for survey respondents

Updated May 24, 2018 and our users value your contribution!

We ensure that your privacy is respected and only the information necessary to achieve legitimate aims is used.

The sections below describe what information we collect and what do we do with this information.

Your responses

We collect and store the responses that you submit. All survey responses are anonymous. We don’t collect or store any personal information about you or data that could be used to identify you.
Your responses to questions are owned by users, and we treat this information as anonymous and private to our users.
Providing survey responses is voluntary. You can always choose not to provide an answer to given question. However, sometimes this will prevent you from completing a questionnaire.

Your email address

If a user uses an email invitation to send you an invitation to a questionnaire, we collect your email address when the user provides it to us. We don’t use this to send you emails except at the direction of a user. The emails we send on behalf of a user appear to come from that user’s email address.
You may opt out of receiving email invitations to questionnaires by clicking “unsubscribe” link in them.

Usage, device, referral data

We collect usage data about you whenever you interact with our services. This may include which pages you visit, what you click on, etc. We collect data from the device you use to access a questionnaire, i.e. your IP address and browser type. We may also link your IP address to your responses to the questions to infer your geographic location.

We use the data listed above to:
  • troubleshoot issues to make improvements with our service
  • monitor abuse, e.g. identify a Respondent who abused the survey taking experience in a manner contrary to our usage policies
  • create new services, features, content
  • track behaviour at the aggregate/anonymous level
  • identify and understand trends in the interactions with our services

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